Legal
Our commitment to protecting your data, ensuring transparency, and maintaining secure operations.
Privacy Policy
Last Updated: January 2025
Information We Collect
We collect information necessary to provide our digital twin and AI-powered platform services, including contact details, operational data, and usage analytics. All data collection is transparent and purpose-driven.
How We Use Your Data
Your data is used exclusively to deliver, improve, and support our services. We employ advanced analytics to optimize platform performance while maintaining strict confidentiality of proprietary operational information.
Data Protection
We implement industry-leading security measures including encryption, access controls, and regular security audits. Your data is stored securely and never shared with third parties without explicit consent.
Your Rights
You have the right to access, modify, or delete your data at any time. Contact us for data portability requests or to exercise your privacy rights under applicable regulations including GDPR and CCPA.
Terms of Service
Effective Date: January 2025
Service Agreement
By accessing QEMIXE Platform services, you agree to use our digital twin, data analytics, and AI solutions in accordance with these terms. Services are provided on a subscription or project basis as agreed in writing.
Acceptable Use
Users must employ our platform for legitimate business purposes only. Prohibited activities include reverse engineering, unauthorized data extraction, or any use that violates applicable laws or regulations.
Intellectual Property
All platform technology, algorithms, and digital twin models remain the intellectual property of QEMIXE. Clients retain ownership of their operational data and results generated through our services.
Limitation of Liability
While we strive for accuracy, digital twin projections and feasibility studies are estimates based on provided data. QEMIXE is not liable for operational decisions made based on platform outputs.
Termination
Either party may terminate services with written notice as specified in the service agreement. Upon termination, data export and transition support will be provided as contractually agreed.
Security
Our Commitment: Enterprise-grade security for your critical operational data.
Data Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Encryption keys are managed through secure key management systems with regular rotation protocols.
Access Control
We implement role-based access control (RBAC) with multi-factor authentication for all users. Access logs are maintained and reviewed regularly to ensure only authorized personnel access sensitive data.
Infrastructure Security
Our platform operates on secure cloud infrastructure with 24/7 monitoring, intrusion detection systems, and automated threat response. Regular penetration testing and vulnerability assessments ensure ongoing protection.
Compliance
We maintain compliance with industry standards including ISO 27001 principles, SOC 2 guidelines, and relevant data protection regulations. Annual security audits verify our adherence to best practices.
Incident Response
In the unlikely event of a security incident, our response team follows established protocols to contain, investigate, and remediate issues. Affected parties are notified promptly in accordance with legal requirements.
Contact Security Team
For security concerns or to report vulnerabilities, contact our security team at security@qemixe.com
Questions About Our Legal Policies?
We're here to help. Contact us for clarification on any of these policies or to discuss specific requirements for your organization.
Contact Legal Team